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FAQ

How do I create an account

All you need in order to create an account is your phone number. Either enter it on the website (click Join) or download the ZenMinutes App and follow the on-screen steps.

I did not receive my PIN by SMS

First make sure that the number you entered is a correct mobile phone number.
If you entered it correctly (without leading zeros) there may be a delay of up to 60 seconds to receiving the SMS.
If you have tried to resend the PIN and it still doesn't work, please send us an email via the Contact Us section and we will troubleshoot shortly.